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Internal Communications and Digital Engagement Intern
Company: Operation Homefront
Location: San Antonio, TX
Employment Type: Internship
Date Posted: 06/15/2021
Expire Date: 08/15/2021
Job Categories: Nonprofit and Volunteer Services
Job Description
Internal Communications and Digital Engagement Intern
Internal Communications and Digital Engagement Intern
Job Title: Internal Communications and Digital Engagement Intern
Department(s): Integrated Public Relations
Status: Stipend internship (amount and logistics TBD)
Duration: September 13th through December 6th, 2021

About Operation Homefront:
Founded in 2002, Operation Homefront is a national nonprofit organization whose mission is to build strong, stable, and secure military families so that they can thrive – not simply struggle to get by – in the communities they have worked so hard to protect. As one of the largest charities focused on supporting military families, we deliver our impact across three key areas: Relief (through financial assistance and transitional housing programs), Resiliency (through permanent housing and caregiver support services), and Recurring family support programs and services available throughout the year. We help military families overcome short-term challenges, so they do not become long-term problems. Operation Homefront is a top-rated charity, consistently earning high ranks from leading charity rating services.

Internship Description:
Committing a minimum of 10 hours a week on a regular, mutually agreeable schedule for one semester, the Communications and Digital Engagement Associate (Intern) supports the Integrate Public Relations Department in the San Antonio, TX office. The Intern will assist with internal communications by producing content and photography for a bi-weekly newsletter, handling inquiries and media metrics, and other projects as assigned. Also, the intern will assist with social media tagging, tracking, data reporting, and keeping our Flickr account up to date with the latest event photographs. The Intern reports to the Communications Manager. Additionally, this position will support the development and implementation of Operation Homefront’s new diversity, equity, and inclusion strategy. All interns will complete and present a brief post-internship report on their experiences, which will be shared with key Operation Homefront staff and partners, as well as senior leadership. Interns will complete weekly reports on their activity to be submitted to their supervisors.

• Write articles as assigned for the bi-weekly newsletter and assist with editing newsletter submissions
• Photograph staff and events as directed
• Draft and schedule social media content and help promote OH posts through tagging, likes, and shares
• Collaborate with staff on new ideas, upcoming campaigns and help research effective strategies
• Contribute to the Operation Homefront blog
• Help with weekly tagging, tracking, and social media data reporting

Learning Objectives:
• Explore various career possibilities in the Integrated Public Relations field and learn the best internal communications practices of a national non-profit; learn the best social media practices
• Build on classroom knowledge, to learn those disciplines, skills, and attitudes which can best or only be learned on the job, especially self-discipline, teamwork, responsibility, and initiative.
• Strengthen the student’s portfolio with practical experience and projects by creating a portfolio of articles and/or other materials completed during the internship
• Skills Developed:
o Strategy, timing, and development of content for social media
o Social media messaging that targets specific audiences
o Social media campaign implementation from start to finish
o Analyze reach and engagement data to understand the overall social impact

Successful candidates will be:
• Enrolled full time or part-time at an accredited college or university interested in pursuing a career in a communications field
• Pursuing or holding a degree in English, Communications, Marketing, Advertising, or Public Relations
• Familiar with AP Style; prominent social media channels like Facebook, Twitter, Instagram, LinkedIn, and others
• Proficient with Microsoft Office, including Outlook, Word, Publisher, PowerPoint, and SharePoint.
• Capable of working with Adobe Suite and/or Google Analytics (desired, not required).
• Interested in non-profit management and/or military families
• Ability to commit a minimum of 10 hours per week on a regular, mutually agreeable schedule
• Ability to work remotely with a stable internet connection for the entire duration of the internship
• Excellent critical thinking, research, and organizational skills
• Strong writing, content creation, and editing skills
• Excellent communication skills, both written and oral; ability to speak knowledgeably about assigned tasks and to be vocal about challenges that may arise during the completion
• Engaged, willing to learn, and come every day with a great attitude to support an amazing mission.
• Flexible and adaptable style; Interest in participating in a wide range of projects
• Has the ability and confidence to engage with others at varying levels of an organization, both internally and externally
• Strong organizational and time management skills with exceptional attention to detail; must be organized and efficient in the management of projects and tasks
• A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time
• Candidates seeking to complete the internship for academic credit will be preferred. Candidate must coordinate with Operation Homefront, the respective college or university, and professor(s) for course credit if desired
• *Candidates with the need for verification of internship hours for academic credit must submit their academic requirements with their application

• The selected candidate must clear a criminal background check before commencing the internship
• The selected candidate must abide by the terms of Operation Homefront’s Unpaid Internship Agreement

To Apply: Interested Candidates should send resume and cover letter to Betsy.Dell@OperationHomefront.org

At Operation Homefront, we use our core values -- do what’s right, respect others, perform with excellence, and gratitude -- as practical tools, not simply aspirational concepts, to guide our behaviors and decision-making processes. Understanding that people are an organization's greatest resource, one of our strategic goals is to build a trust-based environment that allows all our key stakeholders -- staff, volunteers, board/council members, donors, and our military families -- to feel valued for their individual contributions to our collective success.
Contact Information
Contact Name: Betsy Dell
Company Name: Operation Homefront
Contact Email: betsy.dell@operationhomefront.org
Website: https://workforcenow.adp.com/jobs/a...
Company Description:
Operation Homefront's mission is to build strong, stable, and secure military families so they can thrive- not simply struggle to get by- in the communities they have worked so hard to protect.
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