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Operations & Strategic Projects Manager
Company: NYC Mayor's Office
Location: New York City, NY
Employment Type: Full Time
Date Posted: 11/29/2022
Expire Date: 01/29/2023
Job Categories: Government and Policy
Job Description
Operations & Strategic Projects Manager
Office of Citywide Event Coordination and Management & Street Activity Permit Office

Position Title: Operations & Strategic Projects Manager
Job ID Number: 38572

About the Office:
The Mayor’s Office of Citywide Event Coordination and Management (CECM) is tasked with coordination and management of all event permitting activity in New York City. CECM gathers and disseminates information about upcoming and ongoing public events, including gatherings in City parks, processions/parades, athletic races, street fairs, outdoor concerts, block parties, commercial and promotional events and filming of motion pictures and television. CECM ensures informed decision-making by the various permitting agencies, as well as compliance by permit applicants. CECM also acts as an internal and external resource to the event community on overall event coordination, permitting, and management. CECM works to enhance communication among various agencies involved in the issuance of permits.

About the Role:
Reporting to the Director of Operations & Strategic Projects, the Operations & Strategic Projects Manager is responsible for the permitting of new and existing DOT programs including, Plaza events, Open Culture, Open Street events and Bike the block permits. They will manage the permitting of all events for Elected officials and other city agencies.

The Operations & Strategic Projects Manager will assist with creation and expansion of rules, regulations and all internal and external training and policy documents. They will also support the Director on the management of the Units public facing platforms including the CECM website, graphics, logos, signs, tickets, and the design of agency documents and presentations.

Duties include but are not limited to:
• Assist with the design and distribution of the CECM monthly external newsletters
• Manage the CECM mailing list with thousands of subscribers, including sending notices to constituents who might experience event related disruptions.
• Support the Director with all agency FOIL requests and provide data analysis as requested.
• Work closely with the primary permitting agencies (SAPO, DPR, NYPD, MOME, and DCAS), and connect event producers with support permitting agencies (DOB, DCA, DEP, DOHMH, DSNY, SBS, DOT, FDNY, HRA, State Health, State DOT, and SLA)
• Maintain working relationships and coordination with all DOT-designated Plaza Partners (including BIDS, community organizations, etc).
• Work closely with the SAPO Director, to perform pre-event preparation, logistical development, on-site evaluation and post-event recapping of pedestrian plazas events citywide.
• Attend all event meetings, walkthroughs, and conference calls in support of new and existing DOT program permits.
• Coordinate with event producers and applicants to provide the SAPO Director and Deputy Director all information necessary to assess, evaluate and invoice special events taking place on pedestrian plazas citywide.
• Maintain comprehensive knowledge of all active and permitted special events taking place on pedestrian plazas citywide.
• Review event documents and consult with event producers on updates and/or changes to documents prior to interagency meeting presentations.
• Provide direction and guidance to event producers, city agencies, elected and the public on the rules, regulations and procedures involved with the permitting and coordination of events.
• Assist with the design and production of the “Comprehensive Event Permitting Guide for The City of New York”, a 200-page guidebook, explaining the event permitting process from primary permitting agencies (SAPO, NYPD, MOME, DPR, and DCAS), support permitting agencies (DOB, DCWP, DEP, DOHMH, DSNY, SBS, DOT, FDNY, HRA, State Health, State DOT, and SLA), and a guide to weather safety for special events from NYCEM
• Support the Director with the design and implantation of the Units CX Plans
• Assist the Director and Finance Manager with creating annual, quarterly, and monthly financial reports.
• Assist with special projects as needed.

• Education: Bachelor's Degree from an accredited college or equivalent work experience.
• Experience: At least four (2) years+ of relevant work experience; Prior management and/or event planning related experience, preferred
• Skills: Outstanding organizational, time-management and multi-tasking skills, with the ability to work independently, as well as within a team environment. An interpreter, the candidate must have the ability to understand verbal and non-verbal communication while making the best decision for both agencies and producers. Strong interpersonal and problem-solving abilities with a global perspective anticipating needs before they arise. Competency in leading meetings and communicating in front of large groups. Strong Computer Skills (Microsoft Office Suite, Adobe)
• Conceptual Thinking: Able to ideate and think creatively about the future and how to craft unique event experiences. Must exemplify leadership and willingness to be solution oriented.
• Language: Fluency in English, written and spoken. Bi-lingual ability a plus

Salary Range:
$70,000 - $80,000

To Apply:
Please send a copy of your resume, a cover letter, and three (3) references to Candidate Application

New York City Residency Is Required Within 90 Days of Appointment

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The Adams Administration values diversity — in backgrounds and in experiences that is reflective of the city it serves. Applicants of all backgrounds are strongly encouraged and welcomed to apply.

For current job opportunities in the NYC Mayor’s Office visit the Mayor’s Office Job’s Page

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at HR@cityhall.nyc.gov.

As of August 2, 2021, all new hires must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered city employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the hiring agency.
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